“As an operator and virtual leader, one of the challenges you are faced with daily is how to execute the business strategy and deliver brand consistency. At the Future Retail Summit [delegates will] gain some Olympic thinking and learn best practices from how the best of the best operate and what it takes to go from being a good operator to becoming an exceptional one.”
— Mark Johnson, International Retail Operations Manager, Landmark Group
HEAR FROM MARK ON:
Monday, 5 October 2015 | 09h00 – 16h30
Masterclass: Ops for Retail Boot Camp
Tuesday, 6 October 2015 | 10h10
Case study: Rising to the challenge of ensuring consistency in execution across all stores throughout the region
“Retailers will need raise the bar when it comes to customer satisfaction, with such an abundance of brands and products in the market, you need to take the extra mile in providing your customers with the right product, at the right time and in the right place.”
— Mohammad Madani, CEO and Chairman of Almadani Group
HEAR FROM MOHAMMAD ON:
Wednesday, 7 October 2015 | 11h20
Retail groups’ panel: Making it as a retail group – lessons from industry stalwarts
“Future Retail is a great platform bringing leaders from the retail industry together to share their experiences and strategies in a dynamic environment, talk about global trends and showcase the Middle East as the key region for talent and game changing concepts.”
— Asil Attar, Founder and CEO, Lead Associates
ASIL WILL BE CHAIRING THE PANEL ON:
Wednesday, 7 October 2015 | 14h00
Start-up panel: Lessons from pioneers who have led local start-ups
“Prominent business leaders from the regional retail sector come together at Future Retail Summit, making it an excellent opportunity for networking and doing business. The topics covered will inform your strategy for success.”
— Humaid Zayed Alnuaimi, Head of Leasing, Retailcorp Malls
HUMAID WILL BE ONE OF THE FACILITATORS ON:
Wednesday, 7 October 2015 | 15h30
Scenario session
A) Inroads into Dubai
B) Home-grown in Dubai
Ankur Gupta
Sears Holdings Corporation
Senior Director of Big Data
Nick Peel
Chief Executive Officer
Marka Holdings
Mark Johnson
Int'l Retail Operations Manager
Landmark Group
Jayne Rafter
Publisher
RLI Magazine

Now in its fourth year, the 2015 Future Retail Summit will once again gather decision makers and influencers from the regional retail industry.

This is the forum where the industry meets to do business. Dedicated networking sessions provide a platform for networking between the major stakeholders. These include retail groups, brands, mall developers, and e-commerce specialists as well as the consultants, professional services and suppliers that serve the retail industry.

Retailers and experts will share insights into the latest international retail trends and will discuss the Middle East's global attractiveness. The interactive formats allow for participants to tackle key matters in an interactive and outcomes-based manner.

Who should attend?

  • Chief Executive Officer
  • Chief Operating Officer
  • Chief Information Officer
  • Retail Director
  • Managing Director
  • Country Manager
  • General Manager
  • Operations Manager
  • Head of Retail
  • Chief Operating Officer
  • Chief Information Officer
  • Retail Director
  • Managing Director
  • Country Manager
  • General Manager
  • Operations Manager
  • Head of Retail

Why Attend at Future Retail

The retail industry is one of the most competitive and dynamic industries worldwide. The Future Retail Summit gathers practitioners and thought leaders to share industry insights, best practise and forecasts.

You asked and we listened. This year's summit features more:

  • Dedicated networking sessions
  • Engaging panel discussions
  • Interactive roundtables

Participants will benefit by:

Assessing an omni-channel approach to their customers - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress
Assessing an omni-channel approach to their customers
Devising approaches to maximise customer engagement - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress
Devising approaches to maximise customer engagement
Discussing tactics to remain relevant in a dynamic and competitive industry - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress
Discussing tactics to remain relevant in a dynamic and competitive industry
Evaluating location in a world with real (bricks and mortar) and virtual (online) stores - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress
Evaluating location in a world with real (bricks and mortar) and virtual (online) stores
Refining strategies for growth and expansion - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress
Refining strategies for growth and expansion
Exploring state-of-the-art technology - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress
Exploring state-of-the-art technology
Gaining insight into the latest trends - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress
Gaining insight into the latest trends
Forging new partnerships  - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress
Forging new partnerships

Future Retail 2015 will showcase the following 'how-tos':

Forecast future market targets - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress

Forecast future market targets

Forecast future market targets, save your spot in the best locations for your target, and gain fast market response

Maximum Customer Engagement - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress

Maximum Customer Engagement

Invest in brand awareness strategies for maximum customer engagement

Out-Of-The-Box - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress

Out-Of
The-Box

Create tactical 'out-of-the-box' partnerships and gain stronger brand presence

Customers Satisfaction - Future Retail | Retail Industry Conference | Retail Conference Dubai | Retail Summit | Retail Show Middle East | Retail E-Commerce | Brick-and-mortar | Retail Customer Experience | Omnichannel Retailing | Middle East Retail Forum & Congress | Word Retail Congress

Customers Satisfaction

Exceed customers' expectations with consistent product and service improvement strategies

Infographic: Dubai - A Global Leader in Retail

Future Retail - Event Suporter :: Department Of Economic Development
5 - 7 October 2015
The Address Hotel, Dubai Mall, Dubai, UAE
Future Retail Twitter :: https://twitter.com/futureretailme | #FutureRetail
Future Retail - Event Suporter :: Department Of Economic DevelopmentFuture Retail  Organiser :: Informa Middle East

Gold Sponsors

Official E-commerce Partner

Official Association Partner

Official Partner

Media Partners